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Privacy Policy

1. Introduction

At LYS Commerce World, we prioritize the protection of your personal data. We process your data exclusively based on the legal provisions (Article 13 of the Swiss Federal Constitution and the Federal Data Protection Act, FADP). This Privacy Policy informs you about the key aspects of data processing when you use our website, https://lyscommerceworld.com/ (the “Site”). By accessing or using the Site, you consent to the practices described in this policy.

2. Contact Information

3. Information We Collect

We collect various types of information to provide you with the best possible experience when using our Site:

Personal Identification Information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment processors)

Technical Information:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Pages visited, time spent, and other usage statistics

Cookies and Tracking Technologies:

We use cookies, pixels, and other tracking technologies to enhance your browsing experience, customize content, and analyze website performance.

4. Purpose and Legal Basis for Data Processing

We process your personal data for the following purposes:

  • Customer Service: To respond to your inquiries and provide customer support.
  • Marketing & Promotions: With your consent, we may send you promotional emails. You can opt out at any time.
  • Website Improvement: We use technical data to improve our website’s design and functionality.
  • To Process Transactions: Your personal and payment information is used to complete purchases and deliver products.
  • Security & Fraud Prevention: To protect our Site from fraudulent activities.

The legal basis for processing your data includes your consent and the necessity of processing for the performance of a contract.

5. Rights of Data Subjects

In accordance with Swiss data protection law, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Deletion: You may request that we delete your personal data, subject to certain legal obligations.
  • Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided above.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or loss. This includes:

  • Access Controls: Access to personal data is limited to employees or service providers who require it for their duties.
  • Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • Encryption: Sensitive data such as payment information is encrypted using Secure Socket Layer (SSL) technology during transmission.

7. Cookies

This website uses cookies to enhance user experience and analyze site performance. Cookies are small text files that are stored on your device. They help us to:

  • Ensure essential functions: Enable the website to operate smoothly.
  • Analyze performance: Understand usage patterns and improve our offerings.
  • Personalize: Remember your preferences and enhance your experience.

You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of certain features on the Site.

8. Third-Party Links

Our website may contain links to other websites or services operated by third parties. This Privacy Policy does not apply to these third-party websites, and we encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

If you are located outside Switzerland, your personal data may be transferred to a jurisdiction that may not provide the same level of data protection. By using our Site, you consent to the transfer of your data in compliance with applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at the details provided above.

Last updated on: September 24th, 2024

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